What others say about us

I just wanted to write to you to tell you how professional, hard working and lovely natured your staff member Abby San Jose is. She has been emailing me, ringing and working so well with me to get great outcomes and things sorted with our property. She is an asset to your team.

Kind regards,

Sophia & Peter

Owners of 103 Pebbly Hill Road, Maraylya


Sophia & Peter

Owners of 103 Pebbly Hill Road, Maraylya

We wanted to let you know how happy we are with the wonderful services that Anna Marten and her team have provided in managing our properties over the last few years. The ongoing management has been efficient, with any potential issues identified proactively and resolved promptly. This end-to-end approach by the agency, through a single point of contact, gives us the confidence that our investments are well looked after. We were particularly impressed by the professionalism and integrity that Anna demonstrated in communicating and resolving potentially difficult issues. As the interface of the agency, her excellent ability to communicate and build relationships was the key to our ongoing trust in your services. We really appreciate the work that Anna and her team do.


Landlord: Ms A Gu

Castle Hill

We recently approached Anna Marten from Guardian Realty at Dural for assistance looking for a rental property. We explained to her the urgency of our situation and our very particular requirements. Anna went above and beyond to find a suitable property for us and worked tirelessly until she found one that was a good fit. We have found Anna to be very responsive, always willing to take our calls and provide us with any information we required. She did many things that fell outside her job description; even negotiating the sale of a ride-on-mower for us! We have no hesitation in recommending Anna and Guardian to any potential tenants or landlords. It is rare to find someone so good at and dedicated to their job and we would certainly use her services again in the future. Thanks Anna.


Tenant: Mrs C Amendolia

Maraylya

I was very pleased to hear that your company has once again won the Outstanding Real Estate Agency for the Hills District of Sydney. The award truly reflects the outstanding professional service you have provided to your customers, including myself. For the past few years since I began to place my property under your management, I have regained peaceful mind. You have been consistently responsive whenever my tenants and I were in need. You approach our property related teething matters with professional consideration, care and courtesy. Thank you so much Anna for your valuable assistance, I would strongly recommend you and your company every year for the award.


Landlord: Dr T Phan

Castle Hill

I am writing to express my thanks for the highly professional service I have received from Anna Marten as the property manager for my 2 houses in Arcadia. Anna took on this job from her predecessor at short notice and she has managed to surpass my expectations as a landlord and deal with some complex situations with the highest level of efficiency and professionalism. At the time Anna took over, my property was on the market with Guardian. I had recently switched from another local agent whose levels of service and communication was atrocious and Anna’s assistance in managing tenant issues and co-ordinating with the sales team were exceptional. One of the tenants had a history of being behind in rent at times and demanding and obstructionist. Anna was able to work with her and get her rent up to date and manage her demands with respect and persistence. Anna was always prompt in communicating issues with me and showed her ability to then follow through with plans in a timely way. It was a pleasure to work with her and I can recommend her services to other landlords without any hesitation. As my property is now sold, my contact with her will conclude on settlement, however, I would be happy to vouch for her personally should anyone wish to verify this information.


Landlord: Mrs M Ruscoe

Arcadia

I just wanted to take the opportunity to thank you for all of your help and professionalism, you are a real asset to Guardian Realty and I am personally grateful for all of your assistance over the years. You have consistently gone above and beyond and I want you to know it has been very much appreciated.


Landlord: Mrs R Cruden

Kellyville

I would like to express my appreciation and big thanks to you for the kind effort, I really enjoy working with you.I will refer anyone who’s looking for a property manager to you as well, because you do fabulous work! I’m very happy with kind effort coming from all of you. Many thanks once again, great work!


Landlord: Mrs K Lam

Baulkham Hills

Anna, thank you for your email and thank you very much for your help and support over the months for the Peninsula Way property. You have been very helpful and resourceful to get the best outcome for us while waiting for the property to be sold. Your flexibility and attention to our needs have helped us through the transition. Thanks heaps Anna... much appreciated.


Landlord: Mr P and Mrs E Paulo

Baulkham Hills

Anna did a fantastic job representing our case at the recent tribunal hearing. I called her to say thank you personally, but we think her incredibly detailed efforts deserve lots of recognition and praise. She went into that tribunal hearing prepared and hit them right between the eyes with the FACTS of this incident. Subsequently, she achieved an awesome result! Anna, once again, we cannot thank you enough and we hope you realize our gratitude


Landlord: Mr H and Mrs K Christie

Dural

I am writing to express my thanks for the excellent service you have provided to us managing our investment property over the past 2 years. We have found your service a breath of fresh air, extremely professional and most importantly you make any maintenance or tenant issue completely stress free. Anna, thank you for your efficient handling of the management of our investment property, we know our property is in good hands.


Landlord: Mr F Mazidi-Sharafabadi

Beaumont Hills