Emergency After Hours

Emergency After Hours and Office Closure Contacts

Per your Residential Tenancy Agreement, your emergency contact details are:-

SES (Storm & Natural Disasters): 132 500
Sydney Water (faults):                    13 20 90
Gas Leaks Jemena:                          13 16 26
Electrical repairs:                             Contact Electrics: 0404 049 637  / GDM Electrical: 0421 351 135
Plumbing repairs:                            Blacktown City Hot Water:  9627 5447
Glass repairs:                                    Condor Glass Aluminium:  9651 3129
Locksmith:                                        Able Locksmiths:  9890 8766

What is an Urgent Repair? an excerpt from the Office of Fair Trading website

Urgent repairs means any work needed to repair any of the following:

  • a failure or breakdown of the gas, electricity or water supply
  • a failure or breakdown of any essential service for hot water, cooking, heating, cooling or laundering
  • any fault or damage that makes the premises unsafe or insecure
  • serious damage from a natural disaster.

Examples of damage include:

  • a burst water
  • an appliance or fixture (such as a tap) that is not working or broken and is causing a substantial waste of water
  • a blocked or broken toilet
  • a serious roof leak
  • a gas leak
  • a dangerous electrical fault
  • flooding or serious flood damage
  • serious storm or fire damage

Always send your Property Manager an email after arranging an emergency repair with supporting photograph/s.