If you need any URGENT maintenance after hours, or on a public holiday, please refer to your Residential Tenancy Agreement page 2 for contacts. Please also send an email with any photographic evidence, which may be needed later.
An urgent repairs means any work needed to repair any of the following:
- a failure or breakdown of the gas, electricity or water supply
- a failure or breakdown of any essential service for hot water, cooking, heating, cooling or laundering
- any fault or damage that makes the premises unsafe or insecure
- serious damage from a natural disaster.
Examples of damage include:
- a burst water
- an appliance or fixture (such as a tap) that is not working or broken and is causing a substantial waste of water
- a blocked or broken toilet
- a serious roof leak
- a gas leak
- a dangerous electrical fault
- flooding or serious flood damage
- serious storm or fire damage
Contacts
SES (Storm & Natural Disasters): 132 500
Electrical repairs: Contact Electrics: 0404 049 637 / GDM Electrical: 0421 351 135
Plumbing repairs: Blacktown City Hot Water: 9627 5447
Glass repairs: Condor Glass Aluminium: 9651 3129
Locksmith: Able Locksmiths: 9890 8766
Always check with your provider to ensure the issue is not related to any outages in the area.