After Hours Information

Our office will be closed from Friday 21st December 2018 to Monday 7th January 2019.

During this period, if you need any URGENT maintenance please refer to your Residential Tenancy Agreement page 2 for contacts. Please also send an email with any photographic evidence, which may be needed later.

An urgent repairs means any work needed to repair any of the following:

  • a failure or breakdown of the gas, electricity or water supply
  • a failure or breakdown of any essential service for hot water, cooking, heating, cooling or laundering
  • any fault or damage that makes the premises unsafe or insecure
  • serious damage from a natural disaster.

Examples of damage include:

  • a burst water
  • an appliance or fixture (such as a tap) that is not working or broken and is causing a substantial waste of water
  • a blocked or broken toilet
  • a serious roof leak
  • a gas leak
  • a dangerous electrical fault
  • flooding or serious flood damage
  • serious storm or fire damage

Contacts

Storm:                  SES                                                                        132 500

Electrical:             MACK Electrical                                                  1300 466 225 or 0450 677 220

Contact Electrical & Air Conditioning        0404 049 637

Gas:                       Jemena                                                                 131 909

Plumbing:            Blacktown Plumbing & Hot Water              9627 5447

Glass:                    Condor Glass                                                      9651 3129

Always check with your provider to ensure the issue is not related to any outages in the area.