What others say about us

I am writing to express my thanks for the highly professional service I have received from Anna Marten as the property manager for my 2 houses in Arcadia. Anna took on this job from her predecessor at short notice and she has managed to surpass my expectations as a landlord and deal with some complex situations with the highest level of efficiency and professionalism. At the time Anna took over, my property was on the market with Guardian. I had recently switched from another local agent whose levels of service and communication was atrocious and Anna’s assistance in managing tenant issues and co-ordinating with the sales team were exceptional. One of the tenants had a history of being behind in rent at times and demanding and obstructionist. Anna was able to work with her and get her rent up to date and manage her demands with respect and persistence. Anna was always prompt in communicating issues with me and showed her ability to then follow through with plans in a timely way. It was a pleasure to work with her and I can recommend her services to other landlords without any hesitation. As my property is now sold, my contact with her will conclude on settlement, however, I would be happy to vouch for her personally should anyone wish to verify this information.


Landlord: Mrs M Ruscoe

Arcadia

I just wanted to take the opportunity to thank you for all of your help and professionalism, you are a real asset to Guardian Realty and I am personally grateful for all of your assistance over the years. You have consistently gone above and beyond and I want you to know it has been very much appreciated.


Landlord: Mrs R Cruden

Kellyville

I would like to express my appreciation and big thanks to you for the kind effort, I really enjoy working with you.I will refer anyone who’s looking for a property manager to you as well, because you do fabulous work! I’m very happy with kind effort coming from all of you. Many thanks once again, great work!


Landlord: Mrs K Lam

Baulkham Hills

Anna, thank you for your email and thank you very much for your help and support over the months for the Peninsula Way property. You have been very helpful and resourceful to get the best outcome for us while waiting for the property to be sold. Your flexibility and attention to our needs have helped us through the transition. Thanks heaps Anna... much appreciated.


Landlord: Mr P and Mrs E Paulo

Baulkham Hills

Anna did a fantastic job representing our case at the recent tribunal hearing. I called her to say thank you personally, but we think her incredibly detailed efforts deserve lots of recognition and praise. She went into that tribunal hearing prepared and hit them right between the eyes with the FACTS of this incident. Subsequently, she achieved an awesome result! Anna, once again, we cannot thank you enough and we hope you realize our gratitude


Landlord: Mr H and Mrs K Christie

Dural

I am writing to express my thanks for the excellent service you have provided to us managing our investment property over the past 2 years. We have found your service a breath of fresh air, extremely professional and most importantly you make any maintenance or tenant issue completely stress free. Anna, thank you for your efficient handling of the management of our investment property, we know our property is in good hands.


Landlord: Mr F Mazidi-Sharafabadi

Beaumont Hills

As a client who recently sold a property in Dural, I would like to acknowledge my admiration for the work of your real estate practice, and in particular of your Property Manager, Anna Marten. Anna has looked after the rental of my property in a most professional and friendly manner. Communication throughout the management period has been exemplary, attention to detail in regards to repairs, maintenance, statements and direct payment of monies faultless. I will certainly be recommending Anna Marten to anyone I know who is wishing to rent a property or looking for an alternative Managing Agent. As a Licensed agent myself I understand the worries and concerns when it comes to renting your investment. The pres- ence of an honest, diligent and professional agent is invaluable. Thank you all very much and in particular, you Anna for all your hard work.


Landlord: Mr D Tussie

Dural

Anna has been first class in her involvement with my husband and myself in the rental of our property. She is very professional in the way she conducts business. She is a person who we feel comfortable with and the fast and quick result of the rental of our property was amazing. Anna is easy to talk to and nothing seems to faze her. Anna is an asset to your office and we are happy we have left our property in her capable hands.


Landlord: Mrs D Sawaya

Kenthurst

Excellent, thanks for your work in getting it rented Anna. Pleasure to deal with.


Matt

Riverstone

Just a word of thanks and appreciation for looking after us so well this past year. We appreciate all you do to care for our home and tenants.


Stephen